The Pacific region a decade ago had low levels of financial inclusion and no mobile money or agent banking services. The UNCDF Pacific Financial Inclusion Programme(PFIP) team saw great potential in both mobile money and agent banking models to lower the cost of distributing financial services to the communities spread across the vast island chains of the South Pacific. However, the programme had fundamental questions about if costs could be lowered enough to reach the outer islands and rural villages, and if any of these countries had large enough populations to support business models, which generally rely on high volumes of transactions to generate profits and thus sustainability.


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